Burwell Dental – Covid – 19 Update 3rd June 2020

A heartfelt appreciation to all our patients for your support, understanding and patience as we deal with the current health pandemic.


The government has announced that dental practices can reopen from the 8th of June provided they have everything in place to do so to ensure safety for our patients.


Dental practices are advised to refer to the National guidelines that have just been published, carry out Covid related risk assessments and adapt to the new working pattern to ensure safe delivery of services to our patients whilst also protecting the staff.


We are working tirelessly to comply with the protocols, prepare the practice for reopening, provide additional staff training to work in the new set up and procure adequate stocks of safety equipment necessary to receive patients safely.


The date of reopening will be influenced by all these factors falling into place.

We are working extremely hard to ensure we are able to resume as soon as possible.


All current routine appointments will stay cancelled and we will be in contact as soon as we are able to reschedule them. Notification of cancellation of your appointment is not required.


When we re-open, priority will be given to stabilise patients with urgent issues working through the list of patients that needed us during the closure and our plan members to be served prior to seeing our existing patients.


The capacity for the patient flow is likely to be reduced so we may only be able to see lesser number of patients per day than before the pandemic. This will increase our waiting times but we will try and work to our best to accommodate our patients as safely as we can.


Plan members – please be reassured that your plan being annual will retain all the benefits and will be served to deliver the same to you over the course of the coming months as high priority. We are considering extending our hours should the need arise to fulfil this.

Thank you for your patience and we hope to see you all as soon as we have prepared your practice to welcome you to be treated in a safe environment.

We, the Burwell team are in anticipation to embrace the new normal, serving the community even better than ever before.


For Emergencies please continue to call the practice on 01638 741350 for advice and information as we continue to triage.


Burwell Dental Team

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